Overview


 

Get the new Exchange
as a hosted service from Microsoft.

Using the power of the cloud and business-class email, Exchange Online ensures that no matter where the day takes you, you’re ready to capture what’s next for your business. With shared calendars, real-time contact availability, and leading privacy features, Exchange Online helps you connect with your customers and get more done.

With Exchange Online you can:

  • Stay connected and communicate with business-class email
  • Use up to 100GB of email storage and send 25MB messages
  • Protect your business from viruses, spam, and phishing attacks
  • Trust a financially-backed 99.9% uptime guarantee
  • Access and manage your email on the devices you use most like your laptop, tablet, and even your iPad or smartphone

Get the most from your investment
with an affordable monthly subscription. With Exchange Online, work smarter, from virtually anywhere, with hosted email for business.

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Features


Support


Support Options


Support Details

All interworks.cloud services come with a FREE Standard Support plan, to cover your possible troubleshooting and information needs and demands.

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.